Shipping policy

We use Canada Post Expedited and Express shipping for those being delivered within Canada. The estimated shipping timelines are listed below and does not account for any unforeseen delays on the courier's end.Keep in mind depending on the postal code, express shipping option may not be available.

Canada
Expedited Shipping: 1-7 business days from the dispatch date
Express Shipping: 1-3 business days from the dispatch date

United States / International
Your order will be shipped via Canada Post International Air and delivered between 5-10 business days from the dispatch date.

Duties and Taxes
Canada: duties are included in the shipping fee. Taxes are applied at check-out according to the province of the shipping address.

United States / International shipments: there may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Neo Relique does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.